What is Patient Triage?

 

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Patient Triage enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers NHS self-help information, signposting to services, and a symptom checker.

Donnington Medical Partnership are using Patient Triage for acute/ urgent appointment requests. If you are unsure of the urgency of your problem please complete the form and a member of our clinical team can assess the urgency.  

Submit a Patient Triage Form here

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How does Patient Triage Work?

Patient Triage is easy for patients and practices

Patient Triage lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. You can also be directed to patient self-help, pharmacy advice and local self-referral services.

 

Benefits

You'll wonder how you did without it

  • Patients may not need a trip to the surgery and their query may be resolved with a phone call
  • There is no need to change surgery to get digital first access. Patients complete an online GP consultation with their own practice when they need to
  • Patients can check their health symptoms  online and receive on the spot medical advice and treatment guidance thanks to NHS content
  • Patients will get a response from their own NHS GP practice within 72 hours
  • Access wherever and whenever patients want from any device. Unlike a telephone call patients can complete a patient triage from at a pace that suits them, without taking up practice time
  • Patients can request sick notes and test results without the need for an appointment saving patient and practice time

Please note if we have reached our full capacity for the day, Patient Triage will be unavailable until the following working day.